This is your location for current news, future events and overall plans for your Credit Union. We hope you find the information here both useful and interesting. If you have questions or comments about the news items listed here, please give us a call. We’re always here to help!
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DEBIT CARDS ARE GETTING A NEW LOOK!
It’s only a slight change, but when your current card expires and your new one arrives, or when you order a replacement card, this is what the new one will look like.
ROBERTSON COUNTY BUILDING BRANCH HOURS CHANGING
Please make note of these changes, which will start on August 1st. The hours of operation for our branch inside the Robertson County Office Building will change BEGINNING AUGUST 1st. New hours will be:
Mon., Thurs., and Fri., 8:30 a.m. til 4:00 p.m.
Tue., 8:30 a.m. til 12 noon
IMPORTANT! PROPER REMOTE DEPOSIT CAPTURE ENDORSEMENT
Due to recent changes in regulatory requirements, proper endorsement of checks deposited through Remote Deposit Capture (RDC) will require the addition of writing the name of the Credit Union for Robertson County (or TCURC) as part of the endorsement.
Proper endorsement for RDC will be as follows:
“For Remote Deposit, TCURC, Account # ___write account number___” along with Payee’s signature.
Please call if you have any questions; we are here to assist you! 615-382-8255
NEW VISA CREDIT CARD INFORMATION
There is a new payment remittance address and there are new customer service numbers for our Visa Credit Cards:
NEW REMITTANCE ADDRESS: The Credit Union for Robertson County/Visa Card P O Box 4521 Carol Stream IL 60197-4521
NEW CUSTOMER SERVICE: 1-800-322-8472
NEW LOST/STOLEN CARD REPORTING: 1-800-325-3678
Protect Yourself From Fraud
Fraud can hit anytime. But you’re protected. You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. That’s because the debit cards we issue are protected by FraudWatch® PLUS.
With FraudWatch PLUS:
- Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
- You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.
So if you ever get a call from “Fraud Prevention Services,” know that our people are doing their job and preventing potential misuse of your card.
New “Shimming” Attacks on the Rise
With the shift to EMV chip-enabled cards, shimming attacks are more common. Shimmers sit between the chip on the card and the chip reader in the ATM allowing fraudsters to clone the magstripe on the card. Fraudsters collect the card data and use it to make counterfeit magstripe cards. However, fraudsters are not able to fabricate a chip-based card.
In early 2017, CUNA Mutual Group reported that shimming devices were initially discovered in Canada and Mexico. With this new form of fraud, credit unions and credit union members need to be extra vigilant in protecting their ATMs.
Financial Literacy Program Free for Local Classrooms
Local students are getting a free education in how to manage their money. The Credit Union for Robertson County is working with Banzai, a national award-winning financial literacy program, to make curriculum available completely free to schools within the credit union’s 25-mile membership eligibility area.
“Because The Credit Union for Robertson County is sponsoring it, local schools get it for free. More than ever, it’s important that kids develop sound financial skills to prepare them for the real world, and The Credit Union for Robertson County realizes that and they’re doing something about it,” Morgan Vandagriff, co-founder of of Banzai, said.
Banzai is an interactive, online program supplemented by printed workbooks which aligns with state curriculum requirements for personal finance education. It has become the largest program of its kind, servicing more than 25,000 teachers and available in all 50 states.
The Credit Union for Robertson County has offered time, money, industry experience and a variety of credit union resources to help local schools teach personal finance in the classroom. Students using the program are exposed to real-life scenarios where they learn to pay bills and balance a budget – but it’s not always easy. Students must learn to manage unexpected expenses such as parking tickets, interest charges and overdraft fees The educational program also introduces students to auto loans, bank statements, entertainment costs, savings and more.
Teachers interested in using the Banzai program can call 888-8-BANZAI.