Current News

This is your location for current news, future events and overall plans for your Credit Union.  We hope you find the information here both useful and interesting.  If you have questions or comments about the news items listed here, please give us a call.  We’re always here to help!


Annual Shred Day Coming April 27th

On Friday, April 27th, 2018, we will sponsor a FREE Shred Day event.  This event is offered free to individuals in our community (no businesses, please).

Friday morning from 9:00 a.m. until 11:00 a.m. you may bring your shreddable paper to our StoneView Branch, located at 4310 Highway 431-N in Springfield.

Friday afternoon from 12:00 noon until 2:00 p.m., you may bring your shreddable paper to our White House location at 415 Highway 76 in White House.  Mark Reid Insurance in White House is again co-sponsoring this event for the White House community.


ATTENTION!  NEW VISA CREDIT CARD INFORMATION

There is a new payment remittance address and there are new customer service numbers for our Visa Credit Cards:

NEW REMITTANCE ADDRESS:  The Credit Union for Robertson County/Visa Card   P O Box 4521    Carol Stream IL  60197-4521

NEW CUSTOMER SERVICE:   1-800-322-8472

NEW LOST/STOLEN CARD REPORTING:  1-800-325-3678


Protect Yourself From Fraud

Fraud can hit anytime. But you’re protected. You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. That’s because the debit cards we issue are protected by FraudWatch® PLUS.

With FraudWatch PLUS:

  • Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
  • You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.

So if you ever get a call from “Fraud Prevention Services,” know that our people are doing their job and preventing potential misuse of your card.


New “Shimming” Attacks on the Rise

With the shift to EMV chip-enabled cards, shimming attacks are more common. Shimmers sit between the chip on the card and the chip reader in the ATM allowing fraudsters to clone the magstripe on the card. Fraudsters collect the card data and use it to make counterfeit magstripe cards. However, fraudsters are not able to fabricate a chip-based card.

In early 2017, CUNA Mutual Group reported that shimming devices were initially discovered in Canada and Mexico. With this new form of fraud, credit unions and credit union members need to be extra vigilant in protecting their ATMs.


Financial Literacy Program Free for Robertson Classrooms

Local students are getting a free education in how to manage their money.

The Credit Union for Robertson County is working with Banzai, a national award-winning financial literacy program, to make curriculum available completely free to Robertson County schools as well as to Sumner and Cheatham county schools within the credit union’s 25-mile membership eligibility area.

“Banzai is a web-based financial literacy program.  Kids get their own accounts, and they work through assignments that are based on real life,” Morgan Vandagriff, co-founder of of Banzai, said.

“But because The Credit Union for Robertson County is sponsoring it, local schools get it for free.  More than ever, it’s important that kids develop sound financial skills to prepare them for the real world, and The Credit Union for Robertson County realizes that and they’re doing something about it.”

Banzai is an interactive, online program supplemented by printed workbooks which aligns with state curriculum requirements for personal finance education.  It has become the largest program of its kind, servicing more than 25,000 teachers and available in all 50 states.

The Credit Union for Robertson County has offered time, money, industry experience and a variety of credit union resources to help local schools teach personal finance in the classroom.  Students using the program are exposed to real-life scenarios where they learn to pay bills and balance a budget – but it’s not always easy.

Students must learn to manage unexpected expenses such as parking tickets, interest charges and overdraft fees.

The educational program also introduces students to auto loans, bank statements, entertainment costs, savings and more.

“Too often students get out of school and they just aren’t ready for the financial roller coasters life can give us,” Vandagriff said.  “Banzai teaches students to navigate those twists and turns and come out on top.  We’re excited to work with The Credit Union for Robertson County to improve financial literacy in local schools.”

Teachers interested in using the Banzai program can visit csb.teachbanzai.com or call 888-8-BANZAI.